Privacy and cookies policy

General information

1.1 The controller of your personal data is www.toursbykote.com. If you have any concerns about the privacy policy, you can contact us at any time by sending an email to toursbykote@gmail.com.

1.2 The RODO (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data) grants you the following rights in relation to the processing of your personal data:
- The right to access your data and to receive a copy of it,
- The right to rectification (amendment) of your data,
- The right to erasure (if, in your opinion, there are no grounds for us to process your data, you can request that we erase it),
- The right to restrict processing (you can request that processing is restricted only to the storage of data or the performance of activities agreed with you),
- The right to object to processing (you have the right to object to processing on the basis of a legitimate interest; you should indicate the particular situation which you think justifies us stopping the processing covered by your objection. We will stop processing your data for these purposes unless we can demonstrate that the grounds for our processing override your rights or that your data is necessary for us to establish, assert or defend claims),
The right to data portability (you have the right to receive from us in a structured, commonly used machine-readable format the personal data you have provided to us on the basis of a contract or your consent; you can have this data sent directly to another entity),
the right to lodge a complaint with a supervisory authority (if you find that we are processing your data unlawfully, you may lodge a complaint to the President of the Office for Personal Data Protection or any other competent supervisory authority).

1.3 Your personal data may be processed by entities whose services we use. They may have access to your personal data if the services they provide involve or may involve the processing of personal data, if they will provide services to the extent related to such access. This refers in particular to entities such as web hosts, email service providers, website maintenance provider, law firms, marketing service providers, accounting firms, cloud software providers, etc. Please note that your data is secure and only processed to the extent necessary. In addition, if necessary, your personal data may be made available to entities, authorities or institutions entitled to access the data on the basis of the law, such as police services, security services, courts, prosecutor's offices, as well as tax offices to the extent necessary for the performance of tax, accounting and bookkeeping duties.

1.4 We transfer your personal data to third countries in connection with the use of tools that store personal data on servers located in third countries, in particular in the USA. The providers of these tools guarantee an adequate level of protection of personal data through the relevant compliance mechanisms provided by the RODO or the use of standard contractual clauses. The storage of personal data on servers located in third countries occurs within the framework of the Google services (described in this privacy policy), whose provider is Google Ireland Limited, and within the mailpoet.com mailing system.

1.5 We use tools that may take certain actions depending on the information collected through tracking mechanisms (profiling and behavioural advertising). However, we consider that these actions do not have a material impact on you, as they do not differentiate your situation as a customer, nor do they affect the terms of the contract you may enter into with us.

2. purposes and activities of personal data processing

2.1 Contact.
Data processed: first name, e-mail address plus any data contained in the body of the message (the provision of data is voluntary, but necessary to make contact).
Purpose of processing: to establish contact
Processing period: The content of the correspondence may be subject to archiving and we are not in a position to determine unequivocally when it will be deleted.
Legal basis: article 6(1)(f) RODO, i.e. our legitimate interest. The legal basis for post-contact processing is also our legitimate purpose of archiving correspondence for internal purposes (Article 6(1)(f) RODO).
Entitlements: You have the right to request the history of any correspondence you have had with us (if it has been archived), as well as to request its deletion, unless its archiving is justified by our overriding interests, e.g. defence against potential claims on your part.

2.2 Newsletter.
Data processed: e-mail address (provision of data is voluntary but necessary to subscribe to the newsletter.
Purpose of processing: sending the newsletter. The mailing system we use tracks your actions taken in connection with the messages sent to you. Accordingly, we have information about which messages you have opened, within which messages you have clicked on links, etc.
Processing period: for the duration of the newsletter service and also for archiving purposes in order to be able to demonstrate in the future that you have given your consent to receive the newsletter in the past.
Legal basis: consent (Article 6(1)(a) RODO) given when signing up to the newsletter.
Entitlements: You can unsubscribe from the newsletter at any time by clicking on the dedicated link in each message sent as part of the newsletter or by simply contacting us. You can rectify your data or object to the processing of your personal data. due to our legitimate interest (Article 6(1)(f) RODO), we will not delete your data from the database. Deleting such data would prevent us from demonstrating, if necessary, the fact that you have given your consent to receive the newsletter in the past.

3 Cookies

3.1 Cookies and other tracking technologies. Our website uses cookies.
Cookies are small text information stored on your terminal device (e.g. computer, tablet, smartphone) that can be read by our ICT system (our own cookies) or by the ICT system of third parties (third-party cookies). Some of the cookies we use are deleted when your browser session ends, i.e. when you close your browser (so-called session cookies). Other cookies are stored on your terminal device and enable us to recognise your browser the next time you visit the website (persistent cookies).
3.2 Consent to cookies.
On your first visit to the website, you will be shown information about the use of cookies, together with a question about your consent to the use of cookies.
You can always change the cookie settings from your browser or delete cookies altogether. Browsers manage the cookie settings in various ways. You will find explanations on how to change your cookie settings in the help menu of your browser.
You can also manage your cookie settings by installing special add-ons that allow you to control cookies,
Disabling or restricting cookies may cause difficulties in using our website, as well as many other websites that use cookies.

3.3 Server logs.
The use of the website involves sending requests to the server where the website is stored. Each request made to the server is recorded in the server logs.
The logs include, among other things, your IP address, the date and time of the server, information about the web browser and the operating system you are using.
The logs are saved and stored on the server. The data stored in the server logs are not associated with specific users of the website and are not used by us to identify you.
The server logs are only ancillary material for the administration of the site, and their contents are not disclosed to anyone other than those authorised to administer the server.

3.4 Google Analytics.
We use the Google Analytics tool provided by Google LLC, based in the USA.
The purpose is to create statistics and analyse them in order to optimise our websites.
The data collected is personal and not personally identifiable. The information we have access to as part of Google Analytics includes, in particular: information about the operating system and the web browser you are using, the pages you view within our website, the time you spend on our website and on its sub-pages, the source from which you navigate to our website.
As part of Google Analytics, we use Advertising Features such as demographic and interest reports, the age range you are in, your gender, your approximate location, interests determined by your web activity.
In order to use Google Analytics, we have implemented a special Google Analytics tracking code in the code of our website. The tracking code uses cookies from Google LLC concerning the Google Analytics service.

3.5 Google Ads.
We use the Google Ads advertising programme operated by Google LLC,
the purpose is to run advertising campaigns, including remarketing, and the basis is the legitimate interest of marketing our own products or services.
the data collected is personal data and does not make it possible to identify you.
When you visit our website, a remarketing cookie from Google is automatically left on your device which, with the help of a pseudonymous identifier (ID) and based on the pages you visit, enables interest-based advertising to be displayed.
Further processing of the information only takes place if you have consented to Google linking your browsing history and application usage to your account and using information from your Google account to personalise the advertisements that are displayed on the websites.
If you are then logged in during your visit to our website on Google, Google will use your data together with Google Analytics data to create and define target group lists for remarketing purposes on different devices. For this purpose, Google will temporarily combine the information collected with Google Analytics data to create the target groups.
In order to use Google Ads, we have implemented a special Google Ads conversion pixel in the code of our website. The pixel uses cookies from Google LLC concerning the Google Ads service. You can disable these cookies from within our website using the mechanism for managing cookies. You can manage your ad settings directly on the Google website: https://adssettings.google.com/.
details relating to data processing within Google Ads on the website: https://policies.google.com/privacy.

3.6 Facebook Ads and Insights.
We use marketing and analytical tools available through Facebook (Facebook Inc.)
the purpose is the marketing of own products or services and analysis and statistics
we have implemented the Facebook Pixel as part of our website, which automatically collects information about your use of our website in terms of the pages you view, in order to target you with advertisements personalised to your behaviour on our website
The information collected as part of the Facebook Pixel does not identify you. It only allows us to know what actions you have taken within our website. We can also see what age range you are, what gender you are, where you connect to the internet from.
You can find details of Facebook's privacy policy at: https://www.facebook.com/privacy/explanation.

3.7 Social tools.
Our website uses plug-ins and other social tools provided by social networks such as Facebook, Instagram.
When displaying our website containing such a plug-in, your browser will establish a direct connection to the servers of the social network administrators (service providers). The content of the plug-in is transmitted by the respective service provider directly to your browser and integrated into the website. Through this integration, service providers receive information that your browser has viewed our website, even if you do not have a profile with the respective service provider or are not currently logged in with them. This information (along with your IP address) is sent by your browser directly to the provider's server (some servers are located in the USA) and stored there. If you are logged into one of the social media sites, your provider will be able to directly associate your visit to my site with your profile on the social media site in question.
You can also prevent plug-ins from loading on the site altogether by using appropriate extensions for your browser, such as script blocking.
if you log out of the relevant social networking site before visiting our website, you will not be able to associate the data collected during your visit to our website directly with your profile on that site
If you use the respective plug-in, e.g. by hitting the 'Like' or 'Share' button, the corresponding information is also sent directly to the respective service provider's server and stored there.
The purpose and scope of data collection and their further processing and use by the service providers, as well as the possibility of contacting you and your rights in this respect and the possibility to make settings to ensure your privacy is protected are described in the privacy policies of the individual service providers. Facebook - https://www.facebook.com/legal/FB_Work_Privacy, Instagram - https://help.instagram.com/155833707900388. , Twitter- https://twitter.com/en/privacy

3.14. Content from external services.
content from external websites, in particular YouTube videos, is embedded on our Sites.
Google LLC cookies related to the YouTube service, including DoubleClick cookies, are used in this connection.
Preventing the attribution of data collected during video playback or viewing other content on our website directly to your profile on a particular site is possible by logging out of that site prior to your visit to our site, as well as, for example, by blocking scripts.
YouTube cookies are only loaded when the video is played, so refraining from watching the video will prevent them from being loaded
The purpose and scope of data collection and further processing and use of your data by service providers, as well as your other rights in relation to this, are described in the privacy policies of the individual service providers.

Please note that if any of the information we provide on our privacy and cookie policy is unclear to you, we are available to you at the following email address toursbykote@gmial.com